Penn Residential Services

The Residential Services website at UPenn is the central hub for housing information, support services, and community updates for students, faculty, and staff. It provides essential resources—from maintenance request systems to housing policies and community events—ensuring that every visitor stays informed and connected.
Night Owl Media partnered with UPenn to redesign the site with a modern, user-centric approach. The transformation focused on a clean, responsive layout, intuitive navigation, and interactive tools that make accessing vital information and services effortless for the campus community.
Key Website Features:
- Fully responsive design for seamless access on all devices
- Intuitive navigation that highlights key residential services
- Integrated maintenance request and support system
- Comprehensive resource library for housing policies, FAQs, and events
Built on Drupal 8, the website leverages a secure, scalable content management system that supports robust expandability, efficient administration, and continuous innovation.
Case Study Details
Published
March 2025